Returns & Exchanges
At Mr. Bikes, we want you to ride with confidence; if your gear isn't the perfect fit, you can return or exchange unused items within 30 days of delivery. We are committed to ensuring every cyclist finds the right equipment for their journey.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unridden condition.
Ship It Back
Print the prepaid shipping label provided by our portal and drop the package off at any authorized courier location.
Receive Your Refund
Once our technicians inspect the return for quality assurance, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing